• Frequently Asked Questions

    Everything You Need to Know About Our Healthcare Staffing Platform

    How can EmpiraCare work for me?

    EmpiraCare provides reliable virtual support for dental and medical practices by handling administrative tasks such as insurance verification, patient scheduling, front desk support, claims follow-up, and practice management assistance. We help your team save time, improve efficiency, and focus more on patient care.

    Where are you located?

    EmpiraCare operates remotely with a dedicated team based in the Philippines, supporting dental and medical practices across the United States. Our team works in alignment with U.S. business hours to provide seamless support.

    Why should I hire a Virtual Assistant?

    Hiring a virtual assistant allows your practice to reduce staffing costs, improve productivity, and free up your in-office team from repetitive administrative tasks. Our experienced professionals provide dependable support without the overhead costs of hiring additional in-house staff.

    What kind of tasks can a virtual assistant handle?

    Our virtual assistants can support:

    • Insurance Verification & Benefits Breakdown
    • Patient Scheduling
    • Phone Reception
    • Appointment Confirmations & Reminders
    • Claims Status & Follow-Up
    • Practice Management Software Updates
    • Administrative Support
    • Coordination with Insurance Companies

    Are Virtual Assistant Fees Hourly or Monthly?

    We offer flexible pricing options based on your practice's needs. Services can be billed hourly, per verification, or through customized packages for dedicated support.

    What is your current pricing structure?

    Our pricing starts at:

    • Insurance Verification: Starting at $6 per patient
    • Front Desk Support: Starting at $8 per hour
    • Dedicated Insurance Virtual Assistant: Customized hourly rates based on service requirements

    Contact us for a personalized quote tailored to your practice.

    How can EmpiraCare save me money?

    EmpiraCare helps reduce overhead costs associated with hiring, training, benefits, and office space while providing experienced administrative support. By outsourcing routine tasks, your team can focus on patient care, improve productivity, and increase operational efficiency.

    Do you offer a free trial?

    No. We offer flexible service options designed to fit your practice's needs.

    Is there a minimum contract period?

    Yes. We currently offer a free trial during our soft launch period for qualified practices.

    Do you work with dental and medical offices?

    Yes. Our team supports both dental and medical practices with administrative and insurance-related tasks.

  • Still Have Questions?